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new releases 18/11 - Copy

November 18, 20253 min read

🔥This Weeks🔥

Featured Releases

Google Analytics Widgets in Dashboards & Reports

You can now plugGoogle Analytics datastraight into your Brainbox dashboards and custom reports.

  • Track traffic, behaviour and engagement in real time.

  • See top pages, audience activity and traffic sources at a glance.

  • Make faster, data-driven decisions without leaving Brainbox.

Your dashboard becomes a proper analytics hub — everything you need in one place.

Conversation AI: Multiple LLM Support

Brainbox bots can now run on the latestOpenAI models, with automaticfallbackif one model is down.

  • Smarter, more accurate replies.

  • More reliable conversations with zero downtime.

  • Consistent performance across every bot and workflow.

This makes your AI assistants sharper, faster and far more dependable.

Communities: Comment Controls for Posts

Members can now choose whether comments areallowed or disabledon their posts.

  • Perfect for updates, announcements or focused discussions.

  • Reduces noise and keeps conversations intentional.

  • Gives every member more control over how they share and interact.

A cleaner, more respectful community experience.

Voice AI: Noise Cancellation & Backchanneling

Voice AI now sounds more natural than ever.

  • Noise cancellationcuts background sounds for smoother calls.

  • Backchanneling(“mm-hm”, “right”, “got it”) makes conversations feel human.

  • Better clarity = better customer experience.

Your AI agent now communicates more confidently, clearly and naturally.

We’ve added a new support assistant to Brainbox. His name isBBand he sits at the bottom-right of the desktop dashboard.

BB gives you fast, practical help:

  • 24/7 Q&Afor quick answers

  • Knowledge basewith thousands of how-to articles

  • News and announcementswith feature updates, videos and guides

  • Brainbox Academy– step-by-step training to learn the key parts of the system

  • 24/7live chat support

If you get stuck, don’t raise a ticket or wait for a reply – click BB and type your question. He’ll walk you through it.

🔥This Weeks🔥Featured Releases 

Google Analytics Widgets in Dashboards & Reports

You can now plug Google Analytics data straight into your Brainbox dashboards and custom reports.

  • Track traffic, behaviour and engagement in real time.

  • See top pages, audience activity and traffic sources at a glance.

  • Make faster, data-driven decisions without leaving Brainbox.

Your dashboard becomes a proper analytics hub — everything you need in one place.

Conversation AI: Multiple LLM Support

Brainbox bots can now run on the latest OpenAI models, with automatic fallback if one model is down.

  • Smarter, more accurate replies.

  • More reliable conversations with zero downtime.

  • Consistent performance across every bot and workflow.

This makes your AI assistants sharper, faster and far more dependable.

Communities: Comment Controls for Posts

Members can now choose whether comments are allowed or disabled on their posts.

  • Perfect for updates, announcements or focused discussions.

  • Reduces noise and keeps conversations intentional.

  • Gives every member more control over how they share and interact.

A cleaner, more respectful community experience.

Voice AI: Noise Cancellation & Backchanneling

Voice AI now sounds more natural than ever.

  • Noise cancellation cuts background sounds for smoother calls.

  • Backchanneling (“mm-hm”, “right”, “got it”) makes conversations feel human.

  • Better clarity = better customer experience.

Your AI agent now communicates more confidently, clearly and naturally.

We’ve added a new support assistant to Brainbox. His name is BB and he sits at the bottom-right of the desktop dashboard.

BB gives you fast, practical help:

  • 24/7 Q&A for quick answers

  • Knowledge base with thousands of how-to articles

  • News and announcements with feature updates, videos and guides

  • Brainbox Academy – step-by-step training to learn the key parts of the system

  • 24/7 live chat support

If you get stuck, don’t raise a ticket or wait for a reply – click BB and type your question. He’ll walk you through it.

👉 Explore these updates in yourBrainbox dashboard, or start yourfree 30-day trialto see them in action.

CLICK HERE TO GET THE FREE TRIAL

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