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new releases 03/11

November 03, 20252 min read

This Weeks

🔥Featured Releases🔥

Here’s what’s new inside Brainbox— powerful updates that help you connect smarter, market faster, and personalise your customer experience.

WhatsApp Coexistence Now Available in Every Country*

Brainbox now supports WhatsApp Coexistence,

  • Use your existing WhatsApp Business App alongside Brainbox.

  • Enjoy seamless, compliant messaging with no service disruption.

  • Combine WhatsApp familiarity with CRM automation and analytics.

This update bridges personal and professional communication — keeping WhatsApp’s simplicity while adding Brainbox’s automation power.

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Ad Manager: Audience Segments for Google Ads

You can now create and manage Google Audience Segments directly inside Brainbox Ad Manager.

  • Build custom, retargeting, lookalike, or interest-based audiences.

  • Adjust targeting and optimise performance without leaving Brainbox.

  • Run smarter campaigns with better reach and personalisation.

This update keeps all your ad targeting in one place — no switching tabs, no extra tools. Just faster, sharper, data-driven campaigns.

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Reputation Management: Image Attachments in Review Requests

You can now add images your review requests — perfect for field teams who want to show real work results.

  • Add job photos to boost authenticity.

  • Make review requests more personal and credible.

  • Improve customer trust and response rates.

It’s a small change with a big impact — turning every review request into a genuine connection that builds reputation and engagement.

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Funnel AI: Enhance Design Using Visual Examples

Now you can guide the AI Page Builder  using images.

  • Upload screenshots or inspiration visuals.

  • Let AI instantly understand your layout, colours, and style.

  • Get faster, more accurate design revisions.

This makes page creation easier than ever — just show the AI what you want, and Brainbox will build it.

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Chat Widget: Notification Sounds

Customise how your Chat Widget behaves with new sound controls.

  • Turn sounds on so messages never get missed.

  • Or switch them off for a calm, distraction-free experience.

  • Match your chat tone to your brand personality.

This update gives you complete control over the chat experience — whether you want high energy or quiet professionalism.

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