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20/1/26 New Brainbox Features - Copy

January 20, 20262 min read

🔥 Brainbox Feature Updates – What’s New

Hi Email Yourbusinessgroup Biz,

These Brainbox updates focus on safer outreach, stronger automation reliability and richer conversations across Voice AI, workflows, SMS, WhatsApp and Agent Studio. Each release removes friction and gives you more confidence to scale without adding manual work.

Here’s what’s new and why it matters.

Voice AI: Outbound Calling Consent Controls Expanded

You can nowaudit, review and fix consent text across all opt-in sourcesdirectly inside Brainbox.

This gives you full visibility over how consent is captured across forms, funnels, widgets and other entry points.

What this improves:

  • Bulk auditing of consent text

  • Fix issues across all assets at once

  • Clearer recognition of consent status

  • Safer outbound Voice AI and calling activity

By tightening consent management, Brainbox helps you stay compliant, reduce manual clean-up and make outbound outreach more reliable across every lead source.

Workflows: Autosave for the Workflow AI Builder

Autosave is now fully supported inAI-built workflows.

Every workflow is saved automatically when created and after each AI-powered edit.

Why this matters:

  • No lost progress

  • Safer experimentation

  • Faster iteration

  • Less interruption while building

You can test, refine and improve automations freely while Brainbox quietly handles saving in the background.

Conversations: Attachments in Group SMS

Group SMS now supportsimages and file attachments, displayed inline inside conversations.

This brings richer communication into team SMS threads.

Benefits:

  • Share images and files in group chats

  • Keep context inside the conversation

  • Reduce back-and-forth

  • Improve team coordination

Everything stays visible and easy to follow without switching tools.

WhatsApp: Rich Media, Media Storage & Captions

WhatsApp messaging inside Brainbox now supports:

  • Captioned images and media

  • Full file-type attachments

  • Direct access to Media Storage

What this unlocks:

  • Reusable media assets

  • Clearer, more professional messages

  • Faster content sharing

  • Better context for customers and teams

This turns WhatsApp into a fully-featured conversation channel inside Brainbox rather than a basic message relay.

Agent Studio Triggers: Event-Driven Automation

Agent Studio now supportsautomatic triggers, allowing agents to run workflows based on real system events.

Agents can now respond instantly to:

  • Form submissions

  • Contact tag changes

  • Inbound chats

Why this is important:

  • Agents act without manual prompts

  • Real-time responses when intent is highest

  • Scalable, autonomous automation

  • No custom code required

Agent Studio moves from reactive to proactive, unlocking true event-driven automation inside Brainbox.

In Summary

These updates help you:

  • Run safer outbound campaigns

  • Build workflows with confidence

  • Communicate more clearly across SMS and WhatsApp

  • Automate intelligently in real time

All features are live in Brainbox now, with more updates on the way.

👉 Explore these updates in yourBrainbox dashboard, or start your free 30-day trial to see them in action.

CLICK HERE TO GET THE FREE TRIAL

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