18/8/26

Brainbox New Features 18/8/26

August 18, 20262 min read

Brainbox New Features of the Week 18/8/26

Another week, another round of powerful updates has arrived in Brainbox. From smarter AI capabilities to easier CRM migrations and a brand-new event management system, these latest improvements are designed to help you work faster, automate more and deliver a better experience for your customers.

Here's what's new this week.

🤖 Ask AI – Skills & Connectors

Ask AI has become even more powerful with the introduction of Skills and Connectors.

You can now connect your favourite apps directly to Ask AI and customise exactly how your AI assistant works. This allows Brainbox to interact with external services, automate tasks and provide more intelligent responses without leaving your conversation.

Key benefits:

  • Connect third-party apps directly to AI

  • Customise AI behaviour with Skills

  • Access connected services from within your chats

  • Save time by reducing manual tasks


🔄 HubSpot Importer

Moving from HubSpot to Brainbox has never been easier.

The new HubSpot Importer provides a guided migration process that imports your contacts, companies, opportunities, custom fields and relationships into Brainbox with minimal effort.

Key benefits:

  • Guided migration process

  • Import contacts, companies and opportunities

  • Transfer custom fields and relationships

  • Reduce migration time dramatically


🎙️ Speech-to-Speech Voice AI

Voice AI has taken another major step forward.

Your Brainbox AI agents can now hold natural speech-to-speech conversations, making phone interactions feel more human while maintaining all the automation and intelligence you expect.

Key benefits:

  • Natural voice conversations

  • Faster customer interactions

  • Improved caller experience

  • Works seamlessly with AI Voice Agents


🎟️ Event Management

Introducing the new Brainbox Events platform.

Create, promote and sell tickets for online or in-person events without needing additional software. Everything is managed directly inside your Brainbox account.

Key benefits:

  • Create professional events

  • Sell tickets online

  • Manage registrations

  • Host virtual or physical events

  • Keep everything inside one platform


📅 Appointments in the Client Portal

Your Client Portal has become even more useful.

Clients can now manage their own appointments directly from the portal, giving them the ability to book, reschedule, cancel and review upcoming appointments without contacting your team.

Key benefits:

  • Self-service appointment booking

  • Reschedule and cancel appointments

  • View upcoming bookings

  • Better customer experience

  • Fewer admin tasks for your team


Ready to see Brainbox in action?

Every week we're adding new tools designed to help businesses automate more, save time and increase productivity.

If you're not already using Brainbox, now is the perfect time to see what it's capable of.

✅ Start your FREE 30-day trial

📅 Or book a FREE 30-minute demo with one of our Brainbox experts who will walk you through the platform and show how it can fit your business.

Start here:https://www.brainboxcrm.com/

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