Brainbox New Features Round-Up

At Brainbox, we're always rolling out new features to help you automate more, improve customer experience and save time. This latest update brings powerful additions across Communities, AI, Client Portals, Ecommerce, Workflows and Rentals.

Here's what's new.

📊 Create Polls in Community Posts

Make your communities more engaging with built-in polls.

Instead of asking members to comment, you can now create interactive polls directly inside community posts. It's a simple way to collect opinions, gather feedback and encourage more participation.

Perfect for:

• Product feedback

• Customer surveys

• Training groups

• Team decisions

• Community engagement

📁 Client Portal File Notifications

Never miss an important file upload again.

Clients and team members can now receive instant notifications when files are shared through the Client Portal, helping everyone stay informed without constantly checking for updates.

Benefits include:

• Faster responses

• Better communication

• Improved client experience

• Less manual follow-up

🤖 HighLevel MCP Integration for Anthropic

The new OAuth-based MCP (Model Context Protocol) integration connects Claude with your CRM.

This allows AI to securely interact with your Brainbox data, making it easier to automate tasks, access customer information and build more intelligent AI-powered workflows.

Ideal for businesses looking to take AI automation even further.

🎯 Goal Actions Now Support User Replies

Your workflows can now react the moment one of your users replies.

Instead of waiting for another trigger, Goal Actions can detect replies and automatically move contacts through your automation.

Great for:

• Sales pipelines

• Support workflows

• Customer follow-up

• Internal processes

🦾 Super Agents with Appointment Triggers

Super Agents continue to become even more powerful.

They can now trigger automatically when appointments are:

• Booked

• Confirmed

• Cancelled

• Updated

This allows your AI agents to respond instantly by sending reminders, updating records, notifying staff or launching additional workflows.

📢 Dynamic Ad Copy with Custom Values

Create personalised ads at scale.

Custom Values are now supported across:

• Meta Ads

• Google Ads

• LinkedIn Ads

Instead of manually editing campaigns, you can automatically insert business names, offers, locations and other dynamic content into your adverts.

Perfect for agencies managing multiple clients.

🛒 Two-Step Ecommerce Checkout

Increase conversions with a smoother checkout experience.

The new two-step checkout separates customer information from payment details, making the buying process feel simpler and less overwhelming.

Benefits include:

• Better user experience

• Higher conversion rates

• Cleaner checkout flow

• Reduced cart abandonment

📅 Rental Calendars Available for Everyone

The Rentals module is now available across all eligible accounts.

Businesses can manage inventory-based bookings including:

• Holiday accommodation

• Equipment hire

• Vehicles

• Meeting rooms

• Studios

• Event spaces

Manage availability, pricing, deposits and bookings all from within Brainbox.

🎙️ Voice Notes in Community Chats

Conversations have become even more personal.

Members can now send voice notes directly within Community Chats, making communication quicker and more natural.

Ideal for:

• Coaching communities

• Customer groups

• Team collaboration

• Training programmes

Ready to Try the Latest Features?

These updates continue Brainbox's mission to give you everything you need to run and grow your business from one AI-powered platform.

If you're already using Brainbox, log in today and start exploring these new features.

Not a customer yet?

Book aFREE 30-minute live demowith one of our Brainbox experts and see how the platform can help streamline your business.

Or 🚀 Start your FREE 30-day trial today or book your free demo at:

https://www.brainboxcrm.com